What to Expect
We work closely with you to move fast. Your quick responses help us get you to the finish line smoother and sooner.
1. Lock & Disclose
Once we agree on terms, we lock your interest rate and send initial loan disclosures for you to e-sign.
2. Appraisal
If required for your specific loan, the appraisal is ordered to verify the home's value.
3. Underwriting Review
Your loan documents will be reviewed by an underwriter for approval.
4. Scheduling Closing
When all conditions for complete loan approval have been met, your closing will be scheduled.
5. Funding
Purchases: Funds usually wire the same day.
Refinances: Funds wire the 4th business day after signing.
A loan is a moving process, and estimates evolve into exact figures as we get final data from insurance, title, and the county. We are here to make every update easy to understand and handle the complexity to get you to the finish line seamlessly.
CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A COMPANY OR A RESIDENTIAL MORTGAGE LOAN ORIGINATOR LICENSED IN TEXAS SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.
THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.